Effective Date: June 22, 2025
Last Updated: October 16, 2025

At Reactforce, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services. By accessing our website or using our services, you agree to the practices described below.

Information We Collect

We collect both information you provide directly and information collected automatically.

Information you provide:

• Name, company name, job title, and contact information (email address, phone number, mailing address)

• Billing and payment information

• Messages, inquiries, or feedback you send to us

• Account registration information or service credentials, if applicable

Information collected automatically:

• IP address, device and browser type, operating system, and referring URLs

• Pages visited, session duration, and interactions with our website

• Device identifiers and log data

• Information from cookies, analytics, and tracking technologies to understand site usage, improve performance, and personalize experiences

Sources of data:
We collect information directly from you, from your organization (if you use Reactforce on behalf of your employer), and from our service providers such as analytics or hosting platforms.

How We Use Personal Information

We use personal information for the following purposes:

• To operate, maintain, and improve our website and services

• To respond to inquiries and provide customer support

• To process transactions and send service-related communications

• To enhance security, prevent fraud, and maintain system integrity

• To deliver product updates, newsletters, or marketing materials (only when permitted by law and subject to your preferences)

• To comply with applicable legal obligations and enforce our terms of service

• To conduct analytics and improve user experience

We do not sell or rent your personal information.

Disclosure of Information

We may share your information with:

• Service providers and vendors who help us operate our business (for example, cloud hosting, analytics, payment processing, CRM, or IT support) under strict contractual terms that protect your data

• Legal authorities when required to comply with law, subpoenas, or legal processes

• Successors or acquirers if Reactforce undergoes a merger, acquisition, or corporate reorganization, provided equivalent protections remain in place

We do not “sell” personal information in the traditional sense. However, under some state laws, data shared with third parties for targeted advertising may be considered a “sale” or “share.” See the section below on Your Privacy Rights for information on opting out.

Sensitive Personal Information

If Reactforce collects any information considered “sensitive” under state law, such as precise geolocation, account credentials, or health-related data, we process it only when necessary to provide our services, fulfill legal obligations, or with your consent when required. We do not use or disclose sensitive personal information for secondary purposes such as marketing.

Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to Know and Access: Request details about the personal information we collect, use, and share.

• Right to Delete: Request deletion of personal information, subject to legal and contractual exceptions.

• Right to Correct: Request correction of inaccurate personal data.

• Right to Data Portability: Request a copy of your data in a portable format.

• Right to Opt-Out: Opt-out of the sale or sharing of personal information for targeted advertising and profiling that produces legal or significant effects.

• Right to Non-Discrimination: Exercise your privacy rights without discrimination in price or service quality.

• Right to Appeal: If we deny your request, you may appeal by emailing us as described below.

How to Exercise Your Rights

You or your authorized agent may submit a request by emailing info@reactforce.com with the subject “Privacy Request.”
Please include your name, contact information, the nature of your request, and your state of residence.
We may verify your identity or authorization before completing the request.
We will respond within 45 days, extendable once by an additional 45 days if reasonably necessary.

To appeal a denied request, please reply to our decision email or send a new message with the subject “Privacy Appeal.” We will review and respond within 45 days.

Opt-Out of Sale or Sharing

Reactforce does not sell personal data for monetary value. However, some states define “sale” or “sharing” to include data used for analytics or targeted advertising. You may opt out of this by:

• Visiting our “Do Not Sell or Share My Personal Information” link (available in our website footer).

• Enabling a browser-based opt-out signal such as Global Privacy Control (GPC), which we honor for California and Colorado residents.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy, comply with legal or tax requirements, and maintain security and business records. When information is no longer needed, we securely delete, anonymize, or archive it according to our retention schedule.

Security

We use administrative, technical, and physical safeguards designed to protect personal data against loss, misuse, unauthorized access, or disclosure. These include encryption, access controls, monitoring, and employee training. While we take these precautions, no online system can be completely secure, and we cannot guarantee absolute protection.

Children’s Privacy

Reactforce does not knowingly collect or maintain personal information from children under 13 years of age. If we become aware that such data has been collected, we will promptly delete it.

Non-Discrimination

We will not deny services, charge different prices, or provide a different level of quality to you for exercising your privacy rights.

Links to Other Websites

Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing information.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date above and, where required by law, notify you of significant changes. Continued use of our site or services after updates constitutes acceptance of the revised terms.